Store Policies

Digital Products

Thank you for purchasing a digital product from Connect Home Life! Please review the following policy to understand the terms and conditions for purchasing and downloading our digital products. By making a purchase, you agree to the terms outlined below.

1. Product Information

All digital downloads are clearly described on the product page. If you have questions about a product before purchasing, please contact us at connect@connecthomelife.com.

2. Delivery of Digital Products

Upon purchase, you will receive a confirmation email containing a download link for your product. If you do not receive the email within 24 hours:

Please ensure that the email address provided during checkout is accurate.

3. Refund Policy

Due to the nature of digital products, all sales are final. We do not offer refunds, exchanges, or cancellations once a file has been downloaded. However, if you experience issues accessing your file or believe there was an error in your purchase, please contact us within 7 days of your order for assistance.

4. Licensing and Usage Rights

Your purchase grants you a non-exclusive, non-transferable license to use the digital product for personal use only. You may not forward, share, sell, or distribute the file, even to someone "helping" you with the files. You may not repackage or use the base files to design your own templates for resale. Connect Home Life LLC reserves all rights.

  • Allowed: Printing or downloading the product for personal use.

  • Not Allowed: Reselling, redistributing, or sharing the product in any format, digital or physical.

Commercial use or modification of our digital products is prohibited without prior written consent.

You may not forward, share, sell, or distribute the file, even to someone "helping" you with the files. You may not repackage or use the base files to design your own templates for resale. Connect Home Life LLC reserves all rights.

5. File Compatibility

It is the customer’s responsibility to ensure the digital file is compatible with their software or device before purchasing. We recommend checking the product description for file formats.

6. Technical Support

We strive to provide quality digital products, but we are not responsible for issues related to third-party software or hardware. If you encounter technical difficulties, contact us at connect@connecthomelife.com for guidance.

7. Security and Download Limits

For security purposes, download links may have a limited number of downloads or an expiration date. Ensure you download and back up your files promptly after purchase.

8. Changes to the Policy

We reserve the right to update this Digital Download Policy at any time to reflect changes in our practices or for compliance with legal or regulatory requirements. Updates will be posted on this page with a new effective date.

For any questions or concerns about our Digital Download Policy, please contact us:
Email: connect@connecthomelife.com
Website: www.connecthomelife.com

Thank you for supporting Connect Home Life!